Terms of service

Terms of Service

Last Updated: 12/05/2026

Welcome to kavalo.in. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is operated by kavalo.in. Throughout the site, the terms “we,” “us,” and “our” refer to kavalo.in.

For any questions regarding these Terms, you may contact us at:

Email: kavalo7478@gmail.com
Business Address: Siliguri ,west bangal. :734003

2. Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information you provide is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Products & Services

We strive to display product descriptions, images, pricing, and availability as accurately as possible. However:

  • Product colors may vary slightly depending on screen settings.
  • We do not guarantee that all descriptions are completely error-free.
  • Product availability may change without notice.

We reserve the right to discontinue or modify products at any time.

4. Pricing & Payment

All prices listed on kavalo.in are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Change prices without prior notice
  • Correct pricing errors
  • Cancel orders arising from incorrect pricing

Payments may be processed through secure third-party payment gateways including UPI, debit cards, credit cards, wallets, net banking, and other supported methods.

We do not store your full payment information.

5. Order Acceptance & Cancellation

After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel suspicious or fraudulent transactions
  • Request additional verification before processing orders

If your order is canceled after payment, the amount will be refunded according to our refund policy.

6. Shipping & Delivery

We aim to process and dispatch orders within the estimated timelines displayed on the website.

However:

  • Delivery times may vary depending on location and courier availability.
  • Delays caused by logistics partners, weather, strikes, or unforeseen events are beyond our control.
  • Customers are responsible for providing accurate shipping information.

We are not liable for delays caused by incorrect addresses or failed delivery attempts.

7. Returns, Refunds & Exchanges

Customers may request returns or refunds according to our Return Policy.

Generally, returned items must:

  • Be unused and in original condition
  • Include original packaging
  • Be returned within the specified return period

Refunds will be processed after inspection and approval of returned items.

Certain products may not be eligible for return due to hygiene, customization, or promotional reasons.

8. Prohibited Uses

You agree not to use the website for:

  • Illegal activities
  • Fraudulent transactions
  • Uploading malicious software or viruses
  • Violating intellectual property rights
  • Harassment, abuse, or harmful conduct
  • Attempting unauthorized access to our systems

Violation of these Terms may result in suspension or permanent restriction from using the website.

9. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Designs
  • Text

is the property of kavalo.in unless otherwise stated.

Unauthorized use, copying, or reproduction is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, kavalo.in shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays or service interruptions
  • Errors or inaccuracies on the website

Our total liability relating to any order shall not exceed the amount paid for the product.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party platforms.

Users access such websites at their own risk.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use customer information.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the courts located in Siliguri,west bangal, India.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

kavalo.in
Email: kavalo7478@gmail.com
Business Address: Siliguri,734003