Privacy policy

Privacy Policy

Last Updated: 12/05/2026

Welcome to KAVALO.IN. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

We may collect personal details that you voluntarily provide, including:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment information
  • Order history

Non-Personal Information

We may also collect certain technical and usage information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and tracking data

2. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering orders
  • Managing payments and refunds
  • Providing customer support
  • Sending order updates and notifications
  • Improving our website and services
  • Preventing fraud and unauthorized activity
  • Sending promotional emails or offers (only if permitted)

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences
  • Analyze website traffic
  • Improve store functionality
  • Provide personalized recommendations and advertisements

You can disable cookies through your browser settings, though some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways
  • Shipping providers
  • Analytics services
  • Marketing and advertising platforms

These third parties may access limited information necessary to perform their services but are not permitted to use your information for unrelated purposes.

Examples may include:

  • Shopify
  • Razorpay / PayU / PhonePe
  • Google Analytics
  • Facebook & Instagram Ads

Please review the privacy policies of these third-party services separately.

5. Payment Information

All payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI, or banking details on our servers.

6. Data Security

We take reasonable security measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration

While we strive to use commercially acceptable methods to protect your data, no online platform can guarantee absolute security.

7. Customer Rights

As a customer, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Retention of Information

We retain customer information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

We encourage customers to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

KAVALO.IN
Email: kavalo7478@gmail.com
Address: siliguri , west Bengal. :743003